Disaster recovery
Valyd’s continuity and recovery posture — backups, recovery objectives, failover, and restore testing. Valyd’s continuity and recovery details are shared with enterprise customers on request — contact your Valyd account team for backup, RTO/RPO, and DR-plan specifics. What is documented publicly lives on adjacent pages and is cross-linked below; this page asserts no recovery guarantee that is not already stated elsewhere.
Backups
| Question | Answer |
|---|---|
| Backup cadence & method | Available on request — contact your Valyd account team |
| Backup retention & location | Available on request — contact your Valyd account team |
| Backup encryption | Available on request — contact your Valyd account team |
Where the underlying data is processed and stored is documented on Data residency, and how long each class of data is kept is documented on Data retention.
Recovery objectives
| Question | Answer |
|---|---|
| RPO (Recovery Point Objective) | Available on enterprise plans — contact your Valyd account team |
| RTO (Recovery Time Objective) | Available on enterprise plans — contact your Valyd account team |
Operations & SLA summarizes the documented degraded-mode / failover behavior; this page is the fuller home for backup, RTO/RPO, and DR-plan questions.
Failover & redundancy
| Question | Answer |
|---|---|
| Multi-region / multi-AZ | Available on request — contact your Valyd account team |
| Failover trigger | Available on request — contact your Valyd account team |
Note the observable degraded-dependency behavior that is documented: when an upstream dependency is unreachable, Valyd surfaces a machine-readable error to retry against rather than failing silently — see Operations & SLA — degraded-dependency behavior.
Restore testing & DR plan
| Question | Answer |
|---|---|
| Restore testing | Available on request — contact your Valyd account team |
| DR plan document | A DR-plan summary is available under NDA — contact your Valyd account team or security@valyd.id |
See also
- Operations & SLA — uptime, status, incident comms, degraded-mode signals
- Data residency — where data is processed and stored
- Data retention — what is kept and for how long
- Trust Center